Association Policies

The following Association policies are available, if you require any further information please do not hesitate to contact the office.

File Description File Size
Allocations Policy 2024 PDF icon 341KB
Code of Conduct for Governing Body Members Updated Sept 2024 PDF icon 539KB
Code of conduct for Staff Updated 2023 PDF icon 411KB
Committee Member Induction Pack PDF icon 385KB
Committee Members Training Policy and Procedure PDF icon 3MB
Community Regeneration Policy PDF icon 764KB
Complaints Policy PDF icon 218KB
Customer Service Policy PDF icon 150KB
Dampness & Mould Policy PDF icon 333KB
Domestic Abuse Policy 2024 PDF icon 187KB
Entitlement Benefits Payments Policy 2023 PDF icon 752KB
Equality and Diversity Policy PDF icon 272KB
Estate Management Policy 2024 PDF icon 358KB
Expenses Policy (April 2024) PDF icon 392KB
Factoring Policy PDF icon 384KB
Financial Control Procedures 2024 Redacted PDF icon 283KB
Financial Regulations 2024 PDF icon 134KB
Freedom of Information Policy PDF icon 208KB
Membership Policy PDF icon 31KB
Model Entitlement Benefits Payments Policy 2023 PDF icon 752KB
Neighbour Dispute Anti-social Policy -2024 PDF icon 435KB
Privacy Policy PDF icon 792KB
Protocol for Declaring and Managing Conflicts of Interest PDF icon 679KB
RENT ARREARS POLICY 2024 PDF icon 207KB
Repairs and Maintenance Policy PDF icon 2MB
Risk Management Policy 2024 PDF icon 217KB
Roles, Duties of Office Bearers and Governing Body Members Policy PDF icon 375KB
Shared Ownership Buy Back Policy PDF icon 139KB
Standing Orders and Committee Meeting Remit PDF icon 182KB
Sustainability & Fuel Poverty Policy 2023 PDF icon 275KB
Tenancy Changes PDF icon 812KB
Tenant Participation Strategy & Action Plan 2024 PDF icon 316KB
Training Development Policy. PDF icon 245KB
Value for Money Policy & Statement PDF icon 157KB